- Ensure you have a working internet connection on your mobile phone
Figure 1 wi-fi and mobile data connection
- Open the Samsung E-mail app
Figure 2 Samsung E-mail App
- Expand the side menu via the three horizontal lines (3) and enter the settings page via the cog icon (4)
Figure 3 E-mail App with menu highlighted Figure 4 cog wheel
- Open the account you wish to update the password for.
Figure 5 opening account settings
- Scroll down until you see “exchange server settings”. Open “exchange server settings”.
Figure 6 scroll down Figure 7 Open Exchange server settings
- Enter your new password in the Password field
Figure 8 Password field