1. Ensure you have a working internet connection on your mobile phone

Figure 1 wi-fi and mobile data connection

  1. Open the Samsung E-mail app

Figure 2 Samsung E-mail App

  1. Expand the side menu via the three horizontal lines (3) and enter the settings page via the cog icon (4)


Figure 3 E-mail App with menu highlighted                                Figure 4 cog wheel


  1. Open the account you wish to update the password for.

Figure 5 opening account settings



  1. Scroll down until you see “exchange server settings”. Open “exchange server settings”.


Figure 6 scroll down                                                                             Figure 7 Open Exchange server settings



  1. Enter your new password in the Password field

Figure 8 Password field